At Flowers Crystal Palace, we are committed to ensuring our customers enjoy a seamless and personalized shopping experience. As part of this commitment, we use cookies and similar technologies on our website. This Cookie Policy explains what cookies are, outlines the different types we use, and describes how you can manage your cookie preferences while ordering flowers online from Crystal Palace.
Cookies are small text files placed on your device when you visit a website. These files store information about your interactions and preferences, which allows the website to function correctly, remember your choices, and tailor your experience. Cookies may be set by the website you are visiting (known as "first-party cookies") or by third parties that provide content or services ("third-party cookies").
To enhance your journey with Flowers Crystal Palace, especially when placing online orders, our website uses several categories of cookies:
These cookies are vital for the website to operate efficiently. They enable core functionalities such as secure login, shopping cart management, and transaction completion. Without these cookies, you may not be able to order flowers online or use key features of our site.
Analytics cookies help us gather data on how visitors interact with the Flowers Crystal Palace website. This includes information such as pages viewed, time spent on the site, and user journey patterns. Understanding these insights allows us to improve website functionality and provide a better shopping experience for our customers in Crystal Palace and beyond. All data collected is aggregated and does not personally identify you.
Marketing cookies are used to deliver relevant advertisements and special offers that may interest you, based on your browsing habits and flower selections. These cookies also help measure the effectiveness of our marketing campaigns and limit the frequency of ads you see. Marketing cookies may be set by trusted third-party partners to support tailored promotions for our Crystal Palace online customers.
Cookies play a key role in ensuring that your interactions with Flowers Crystal Palace are smooth, convenient, and personalised. By remembering the flowers you have viewed, items you have added to your basket, and your preferences, cookies help us deliver an online shopping experience tailored to your needs. Whether you are buying for a special occasion or simply browsing our floral selection, cookies allow us to make your visit more enjoyable and efficient.
Your privacy and control are important to us. When you first visit the Flowers Crystal Palace website, you will receive a prompt allowing you to accept or customise your cookie preferences. You can choose to enable or disable different types of cookies, except those strictly necessary for the website to function. If you wish to update your cookie settings at any time, you can do so through your browser’s settings or by revisiting our cookie preference tool.
Please note that declining certain cookies may impact your ability to use some features of our site or may reduce the personalization of your shopping experience. For the best online flower ordering experience at Flowers Crystal Palace, we recommend allowing essential and analytics cookies.
We may update this Cookie Policy to reflect changes in our practices or for legal and regulatory reasons. Any revisions will be posted on this page and will take effect immediately upon publication. We encourage you to review our Cookie Policy regularly to stay informed about how we use cookies to improve your online experience with Flowers Crystal Palace.
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